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thanks for the compliments and the constructive criticism ...
how do you correct softness?
is it a matter of camera settings?
appreciate any feedback...
First, I suggest using the command "save as" instead of "save for web". The first command leaves the exif, (shot parameters), attached. The second one strips them. With the exif attached, we can tell what gear you used, and the shot settings, (such as ss, f-stop, and iso). It's easier to help if we know what you did, and what you used.
"Sharpening" is used to correct softness, but it works best if the subject is in focus to begin with. I'm not going into detail, but digital cameras, in general, cause some softness. If the focus is not exactly where it should be, the image will look soft. If you crop too much, you will lose detail, and the shot will look soft, or lack detail. Some lenses are sharper than others, so you need a lens that can take sharp shots.
Most, if not all photo editing programs will have some type of sharpening tool, and there are a number of stand alone sharpening programs available too. Post processing is very important to getting your shots to look good, and is another subject you need to have some knowledge of if you want your shots to look as good as possible. There is a forum here just for pp.