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I think the OP might have been the benefactor of Canon's goodwill in the past. They have often performed minor adjustments/repairs/cleanings for non-CPS customers, even out of warranty. I had a personal experience when they replaced, at no cost to me, a bent CF pin assy in my 5D which was out of warranty. I received a note from them with the repaired camera stating that the repair was a one-time complimentary service.
If there is indeed a new official policy to not perform free cleanings/adjustments for non-CPS, I guess I wouldn't be surprised. Canon has generally been good to its...Show more →
Yes, for several years they did in Jamesburg. If you drop/pick-up yourself only, no more luck