Archive 2013 · Info on sending a used canon camera back for repairs

speakit101
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p.1 #1 · p.1 #1 · Info on sending a used canon camera back for repairs

How do i go by sending the camera back when I don't have a receipt or the purchase date considering that it's used? Any info will do.

Thanks,

T.

May 13, 2013 at 01:30 PM

speakit101
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p.1 #2 · p.1 #2 · Info on sending a used canon camera back for repairs

for repairs that is..

May 13, 2013 at 01:31 PM

AmIgone
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p.1 #3 · p.1 #3 · Info on sending a used canon camera back for repairs

Well I assume this is for warranty work. All canon can do is go by the S/N for the build date. If it still in warranty that way, I would think they’d honor it. If not, it’s up to you to prove it’s still within warranty.

May 13, 2013 at 02:22 PM

speakit101
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p.1 #4 · p.1 #4 · Info on sending a used canon camera back for repairs

what if it's not still in the warranty phase? Does that mean I would have to come out of pocket if so I'm cool with that too.

May 13, 2013 at 05:21 PM

cdecoro
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p.1 #5 · p.1 #5 · Info on sending a used canon camera back for repairs

You can call their number and explain the problem, telling them that you'd like to send it in for repairs. They will then give you the instructions (they emailed them to me). You'll need to pay for shipping and insurance. Canon will give you a price quote for free, and you'll have the option to accept or deny. When doing a non-warranty repair, it is fine if you can't show any receipt (they never asked).

May 13, 2013 at 05:29 PM

speakit101
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p.1 #6 · p.1 #6 · Info on sending a used canon camera back for repairs

Thanks cd and amigone for your advice. God Bless!

May 14, 2013 at 06:22 AM


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