Upload & Sell: Off
| p.1 #14 · New Printer Advice Needed |
You are correct in that I did not point out the issues that were causing the frustration I was having with the R2400. I was only seeking advice for its replacement. However, here is the background on this printer.
For several months after I purchased the R2400 it was absolutely perfect. It was my first printer photographic printer. At one time I owned a gift card business and it was used to print all of those cards and it never let me down. The colors were vibrant and alive. I was truly amazed at what this printer was capable of. For the record, this was my second 'new' R2400: the first arrived DOA.
Then the banding began. I spent hours on the phone with Epson rep's trying to get this resolved: Clean the heads, Check head alignment ad infinitum. One solution (at that time) was that the Epson Printer Utility while showing ink levels to be more than adequate, was not accurate at all. I would just replace the cart with the least amount of ink and that would usually get me back to printing decently again. That did not always work, but oftentimes it did. Another 'solution' was switching out the Photo Black for the Matte Black. Again, it was a guessing game.
With a bit of luck, those issues could be solved once you had some idea of what to look for. Looking back, the Epson tech's were never quite sure how to resolve those issues. It was info I gleaned from the web that helped the most. However, these issues paled in comparison to the paper sensor or paper roller issue that has plagued this printer for years.
What happens is that when you press the software Print button, the printer ejects the paper out onto the outfeed tray followed by the blinking paper jam light. So you just shut down the printer and try again and again until you either give up or you finally get a print. I have tried to figure out precisely where the paper sensor is to hopefully fix this, but so far my efforts have been in vain. I have tried canned air to clear things that I cannot see. I have also tried another suggestion (from Epson and others) which is spraying the center portion of a watercolor (rough) paper with isopropyl alcohol and running this through the printer several times in an attempt to clear the paper sensor and clean the the roller(s). Looking into the feed assembly you will see very little paper residue so I cannot determine what could be obscuring the paper sensor. The printer is always covered with its original large plastic cover when not in use.
What I have read in several places, is that if the rollers do not deliver the paper past the sensor in a pre-set amout of milli-seconds, the printer will eject the paper and cause the paper jam light to begin blinking even though there really is not a paper jam. In short, I have tried every suggestion I have come across to repair this issue and have little to show for my efforts.
This morning I decided to go back over the User's Guide and go through the setup page-by-page, step-by-step. The only reason that I did this was because I planned on selling the printer and wanted to be certain that I had not overlooked anything. I have a conscience and would not knowingly deceive anyone to make a buck.
The reward I got for my efforts was that the paper fed partially into the printer and then the printer began printing onto the platen. This has never happened in the past. Last evening I printed out two test photos (with banding, of course) and both printed quite easily, which surprised me, but at least the printer printed on the paper and not the platen. What happened this morning was new behavior, but again, I never really know how this printer is going to behave. Selling this printer is now out of the question.
I can't even begin to tell you how much time I have spent trying to get this printer to do what it was designed to do. Time to move on to a new printer.
Here are some links on the paper feeding issue that you can peruse if interested:
Epson 2400, never ending problem of feeding @ http://tech.dir.groups.yahoo.com/group/Epson-R2400/message/1310
Epson R2400 keeps ejecting paper @ http://www.fredmiranda.com/forum/topic/490120
Prob printing from an Epson R2400 from a MacBookPro @ http://www.pcreview.co.uk/forums/prob-printing-epson-r2400-macbookpro-t3123023.html
From Epson on the the paper out issue @
Another paper feed issue @ http://www.fixyourownprinter.com/forums/printer/70430
Thanks for your post.