Upload & Sell: On
I had driven down personally over a year ago, and was taken back into the CPS sanctum, where I got to drop off my gear and have a face to face chat. I got the fellow's card at that time, but didn't take good enough care of it. So, lost the personal touch and contact info.
PS -- The phone number worked like a charm, and I spoke with Alan in CPS Irvine (who is the person I was referring to). He could see my package and it was the next one to be dealt with. He allowed me to go into detail describing the camera/lens behavior -- that's very reassuring service. I should have an estimate in about an hour. Much obliged, compadre!