Odd issue with 5dMKll

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gpchase
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p.1 #1 · Odd issue with 5dMKll

I went to update firmware in my 5Dmklll tonight. Installed a card with the latest upgrade and navigated to firmware window and as soon as I pressed update the complete body seized....nada...zip and I cannot bring it back to life.
Is there an internal battery or way to to perform a hard reset ?
TIA

Nov 17, 2012 at 08:04 AM

gpchase
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p.1 #2 · Odd issue with 5dMKll

Found the internal battery but no improvement with a 10 minute extraction...guess I'll leave it out overnight...looks like a possible vacation

(no not for me)

Nov 17, 2012 at 08:21 AM

WesN
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p.1 #3 · Odd issue with 5dMKll

If pulling both the internal and external batteries (pulled at the same time) doesn't resolve it, and assuming you have a good charged external battery, it will require a trip to Canon. Good luck.

Wes N.

Nov 17, 2012 at 10:39 AM

gpchase
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p.1 #4 · Odd issue with 5dMKll

She is off to Canonland Canada

Nov 17, 2012 at 03:53 PM

abqnmusa
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p.1 #5 · Odd issue with 5dMKll

Never seen an issue if ....

Camera battery 100 percent charged
Delete all files on CF card
Copy Firmware.fir file as the only file on CF card

Nov 17, 2012 at 05:04 PM

gpchase
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p.1 #6 · Odd issue with 5dMKll

Really strange...and I've perform umpteen upgrades..
I inserted the fresh file on an empty SD card ver 1.1.3...had original I think 1.0.7 into camera.
Went to firmware page in camera
Selected upgrade firmware and poof...camera instantly went totally off...nothing..nada...zip. I'm certain no data was even accessed on card.It went off instantly
Left overnight with internal battery out and dual grip batteries charging..this am..zip.
Removed grip, re-installed battery door...tried again with a batery actuall in the camera...nada..packed her up, printed a label and dug out a CPS shipping slip..
Purchased March '12

Nov 17, 2012 at 05:59 PM

Gochugogi
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p.1 #7 · Odd issue with 5dMKll

FW transplants are stressful for her and maybe it was just her time...

Nov 17, 2012 at 06:24 PM

scalesusa
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p.1 #8 · Odd issue with 5dMKll

It happens, just a momentary power glitch or a parity error while installing new firmware does it. Fortunately its rare, probably 1 in 10,000.

Canon should bring it back to life for you at no charge.

Nov 17, 2012 at 06:36 PM

mttran
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p.1 #9 · Odd issue with 5dMKll

gpchase wrote:
Really strange...and I've perform umpteen upgrades..
I inserted the fresh file on an empty SD card ver 1.1.3...had original I think 1.0.7 into camera.
Went to firmware page in camera
Selected upgrade firmware and poof...camera instantly went totally off...nothing..nada...zip. I'm certain no data was even accessed on card.It went off instantly
Left overnight with internal battery out and dual grip batteries charging..this am..zip.
Removed grip, re-installed battery door...tried again with a batery actuall in the camera...nada..packed her up, printed a label and dug out a CPS shipping slip..
Purchased March '12

Look like SD card issue. Try again with a CF card.

Nov 17, 2012 at 06:37 PM

gpchase
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p.1 #10 · Odd issue with 5dMKll

No you don't understand..the camera is DEAD..

Nov 17, 2012 at 06:51 PM

mttran
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p.1 #11 · Odd issue with 5dMKll

gpchase wrote:
No you don't understand..the camera is DEAD..

Sorry to hear that. Did you try the cold boost from CF card and fresh battery?

1) Remove all batteries, lens and leave them out for at least an hour.
2) Get the right firmware on freshly CF card (not the same card you had before)
3) Install clock battery
4) Turn power switch to "ON" position
5) Jamp the fresh battery into camera slot for a cold boost
6) Repeat step 5 couple times

Hope this works before you ship it out

Nov 17, 2012 at 07:08 PM

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