My NEC LCD2690WUXi2 using SpectraView II (1.1.03) used to calibrate without problem until Hurricane Sandy. I shut down everything and pulled the plugs to avoid problems from power surges, etc. Now, power is restored and stable, and I try to calibrate the monitor, and I get the message:
"Unable to communicate with any supported display monitors. Please verify that your system is supported. See the README file and Users Guide for more information."
I have a Mac Pro, running Mac OS X 10.7.5 - but the only change to the system between before and after the storm is that an update for Microsoft Office after the storm.
Any suggestions on what to try? What is bugging me is that the only real change in the system is two weeks of system down time.
a. Spectraview II is able to verify the existing calibration.
b. When starting up spectraview does detect the monitor.
c. Power cycling the monitor does not help.
d. Disk utility reports that the hard disks are fine (so the image of the Spectraview software, I assume is fine).
Due to issues with the new Mac OS 10.8 (Mountain Lion) and the recent update to Mac OS 10.7.5, SpectraView II is not able to communicate with the displays on some systems with Nvidia based video chipsets when connected to the DVI inputs on a display. This includes both Thunderbolt (miniDisplayPort) video outputs when using a miniDisplayPort to DVI cable, and DVI to DVI connections. This impacts all MultiSync 80 series, MultiSync 90 series, and the MultiSync P221W models. NEC is currently working with Apple to resolve this issue, which is expected to be fixed in future updates to Mac OS.
The NEC MultiSync PA series and newer MultiSync P series models can utilize a USB connection to the display if necessary.
Customers with impacted systems currently using OS 10.7.4 or earlier are encouraged not to update to OS 10.7.5, or OS 10.8 at this point.
Arum.
This probably won't help you but I have the same monitor & spectraview
Software you have. I had the same problem
You have except I have a PC. A quick fix for me
was to right click on the spectraview icon & select "
Run as administrator". I don't know anything
about macs but thought I'd give it a shot.
I suspect that the solution has already been mentioned but you might also make sure that you have connected your monitor to the computer with the correct cable at the correct ports.
The monitor may be set to use only one input but the cable could be connected to the other one.
Also make sure that the puck thingy has got sufficient power. i.e. not plugged into an unpowered USB hub, for example.
And I think that you might need a USB connection between monitor and computer but I'm not really sure about that.
- Alan
jeff5544, welcome to FM. I see that you've been here for years but only just started posting. Mustn't rush these things
