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| p.1 #1 · p.1 #1 · CPS charges $284 to calibrate a lens to a 5D III body? (UPDATED) |
I bought a 50/1.2 and am having focus issues that haven't resolved even after micro-adjusting with Reikan FoCal. I sent my 5DIII (which I purchased in May of this year) along with the 50/1.2 for adjustment. I just got an email invoice for $284.
I was under the impression that this would be covered under warranty. Is that not the case? I will call them tomorrow (they're closed now), but wanted to check here first.
UPDATE: apparently they misplaced my sales receipt for the 50/1.2, which is why they were charging me for the repair (they didn't have evidence it was under warranty.) As soon as I faxed them the receipt, they zeroed the invoice and performed the repairs for free. They did an excellent job and turned it around in less than 48 hours. I'm very happy with their service.
Edited on Oct 27, 2012 at 02:03 AM · View previous versions