Photoshop CS6 - won't open files

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Imagemaster
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p.1 #1 · Photoshop CS6 - won't open files

quite often with a double-click on the file. Does not matter if RAW or jpeg file. Never had this happen with CS5.

They will open fine if I go File > Open >

On a Mac.

Any ideas?

Sep 29, 2012 at 01:49 AM

bhoffman
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p.1 #2 · Photoshop CS6 - won't open files

Highlight one of your files you want to open. Press command I, a window with info on the file will open. About half way down the info window there will be pull down menu that says open with. Change the open with to Photoshop CS6 and click the change all button below it. Now double click your file and it should open in CS6.

Sep 29, 2012 at 02:22 AM

Imagemaster
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p.1 #3 · Photoshop CS6 - won't open files

bhoffman wrote:
Highlight one of your files you want to open. Press command I, a window with info on the file will open. About half way down the info window there will be pull down menu that says open with. Change the open with to Photoshop CS6 and click the change all button below it. Now double click your file and it should open in CS6.

Thanks, but been there, done that. It still does not work.

Sep 29, 2012 at 03:01 AM

DanBrown
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p.1 #4 · Photoshop CS6 - won't open files

What program do the files open with if you double click on them?

Sep 29, 2012 at 03:46 AM

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p.1 #5 · Photoshop CS6 - won't open files

DanBrown wrote:
What program do the files open with if you double click on them?

They don't open. That is the problem.

All I get is a greyed-out Photoshop window. I have to go up to the Photoshop Tool Bar and go File > Open > ........ to open the file.

Sep 29, 2012 at 03:51 AM

Bobster2
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p.1 #6 · Photoshop CS6 - won't open files

[This is for Windows, not Mac. Sorry about that. I didn't notice you have a Mac.]

I had that problem. It could not be fixed by any of the several methods that I thought should logically work. Finally, it turned out there is a place in the registry where you have to put "CS6" in place of an older version number.

Here is a thread about it: http://forums.adobe.com/thread/1005273

It's confusing to read all that, but actually pretty simple when you do it because in my case it was just changing a "5" to a "6" in the right registry key. Ignore messages in that thread that talk about doing things other than the simple registry change!

Sep 29, 2012 at 11:06 AM

WAYCOOL
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p.1 #7 · Photoshop CS6 - won't open files

Its a Mac its supposed to just work, I think Apple lied to you.

Have you tried to trashing your preference file ?

Sep 29, 2012 at 02:39 PM

Imagemaster
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p.1 #8 · Photoshop CS6 - won't open files

Thanks for the replies. Trashed the Preference file and hope all continues to work properly.

Sep 29, 2012 at 07:44 PM

barisaxer
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p.1 #9 · Photoshop CS6 - won't open files

It worked on mine which is CS5. Thanks

Oct 06, 2012 at 05:19 PM

Imagemaster
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p.1 #10 · Photoshop CS6 - won't open files

Still have this problem with Mac OS 10.6.8 and CS6.

First file I open with PS will always open with a double-click, but not after that.

Have trashed Preferences file, have removed any previous PS versions from Preferences folder, and Open With is correct.

Dec 20, 2012 at 07:38 PM

Imagemaster
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p.1 #11 · Photoshop CS6 - won't open files

Not the only one with this problem:

http://forums.macrumors.com/showthread.php?t=1380534

Dec 20, 2012 at 07:49 PM

richdavid
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p.1 #12 · Photoshop CS6 - won't open files

I would love it if this idea helps you ...... my iMac OS is 10.7.5, maybe a software update would solve this? I hope so!

Dec 21, 2012 at 04:17 AM

Peter Figen
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p.1 #13 · Photoshop CS6 - won't open files

What sort of system maintenance are you doing? I highly recommend both MacOSX Cocktail and Disk Warrior as a dual pronged attack at Mac system weirdness. Cocktail repairs permissions as well as a whole host of other things while DW fixes registry problems. I tend to run Cocktail about once every couple of weeks and DW every month or so, especially when there's a specific problem like you're experiencing.

Dec 21, 2012 at 07:39 AM

Imagemaster
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p.1 #14 · Photoshop CS6 - won't open files

Uninstalled CS6, then re-installed CS5 and CS6 upgrade, and appears to be working okay now.

Dec 22, 2012 at 02:07 AM

Imagemaster
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p.1 #15 · Photoshop CS6 - won't open files

Spoke too soon. Back to the same problem.

I do system maintenance daily and have no OS problem.

Since I can correct the problem by quitting Photoshop and re-opening it, that indicates to me that PS is the problem.

Dec 22, 2012 at 04:46 PM

Peter Figen
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p.1 #16 · Photoshop CS6 - won't open files

What type of system maintenance do you do - specifically?

Dec 22, 2012 at 04:49 PM

Chris Dees
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p.1 #17 · Photoshop CS6 - won't open files

A hick-up between PS6 and Snow Leopard. Your OS X version is a little "old".
Perhaps upgrading to Mountain Lion. A never experienced this problem with PS6 and Mountain Lion

Dec 22, 2012 at 04:55 PM

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p.1 #18 · Photoshop CS6 - won't open files

Peter Figen wrote:
What type of system maintenance do you do - specifically?

The usual updating, emptying caches, running Repair Disk Permissions every few days, and booting in Safe Mode once a week.

Dec 22, 2012 at 09:15 PM

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p.1 #19 · Photoshop CS6 - won't open files

Chris Dees wrote:
A hick-up between PS6 and Snow Leopard. Your OS X version is a little "old".
Perhaps upgrading to Mountain Lion. A never experienced this problem with PS6 and Mountain Lion

Why should I spent the money and hassle of updating to Mountain Lion when there is no proof that my present OS is the problem? Snow Leopard meets the minimum system requirements for CS6. I never experienced this problem with CS5.

Dec 22, 2012 at 09:18 PM

anthonygh
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p.1 #20 · Photoshop CS6 - won't open files

Chris Dees wrote:
A hick-up between PS6 and Snow Leopard. Your OS X version is a little "old".
Perhaps upgrading to Mountain Lion. A never experienced this problem with PS6 and Mountain Lion

I have SL and CS6 and it was perfect from day one.....I would, just to be safe, check to see you have all the upgrades installed.

Forgot to ask...are you clicking on images viewed in Bridge? If so...have you tried opening them from the CS5 version of Bridge?

Dec 23, 2012 at 12:55 AM

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