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No, it can not possibly be the shutter.......Canon have just upgraded it to 400,000 clicks life expectancy (with confidence level of 5%)
Just kidding, that does look like the shutter is gone. The white stripe phenomenon is not lens dependent, but it may change with shutter speed. Suggest to your friend not to use the camera until the Canon service folks have a chance to take a look. A broken/displaced shutter blade may scratch the sensor.
Edited on Sep 27, 2012 at 11:09 PM · View previous versions