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Archive 2012 · ProPhoto Users - Can't figure it out
  
 
MBMK
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p.1 #1 · p.1 #1 · ProPhoto Users - Can't figure it out


Can't figure out why animated gif files won't show. Anyone have any suggestion?


Sep 24, 2012 at 07:02 AM
ricardovaste
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p.1 #2 · p.1 #2 · ProPhoto Users - Can't figure it out


Works fine for me. Are you sure you've made the GIF correctly? Have you tried uploading it somewhere else to check?








Sep 24, 2012 at 08:32 AM
bertpalmer
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p.1 #3 · p.1 #3 · ProPhoto Users - Can't figure it out


Try emailing support - they are usually pretty good.


Sep 24, 2012 at 02:22 PM
MBMK
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p.1 #4 · p.1 #4 · ProPhoto Users - Can't figure it out


Thanks guys!
I am not sure why it's not working. I will e-mail them.

It's working when I upload it somewhere else but not on ProPhoto.








Sep 24, 2012 at 03:22 PM
sboerup
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p.1 #5 · p.1 #5 · ProPhoto Users - Can't figure it out


If you are uploading it using wordpress, it's probably converting it to JPG. Upload it via FTP to a server and then link it.


Sep 24, 2012 at 03:26 PM
 

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MBMK
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p.1 #6 · p.1 #6 · ProPhoto Users - Can't figure it out


sboerup wrote:
If you are uploading it using wordpress, it's probably converting it to JPG. Upload it via FTP to a server and then link it.


Yeah, that's exactly what I thought so I uploaded via FTP to an external folder and linked back to the blog but it still didn't work.



Sep 24, 2012 at 04:07 PM
ricardovaste
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p.1 #7 · p.1 #7 · ProPhoto Users - Can't figure it out


Mine is uploaded via wordpress... They'll be able to sort it out, they're pretty good with CS as someone else mentioned.


Sep 24, 2012 at 04:11 PM
WNStudio
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p.1 #8 · p.1 #8 · ProPhoto Users - Can't figure it out


I don't know if that can be an issue, but they realised v4 some time ago, and I've experienced some problems with my v3 and it turns out that they no longer support that version- in short, when you want an answer to your problems it has to be v4 now.


Sep 24, 2012 at 09:00 PM
swoop
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p.1 #9 · p.1 #9 · ProPhoto Users - Can't figure it out


Animated GIF's are a thing again? Is it 1999? Are you posting them on your myspace?


Sep 24, 2012 at 09:19 PM
MBMK
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p.1 #10 · p.1 #10 · ProPhoto Users - Can't figure it out


WNStudio wrote:
I don't know if that can be an issue, but they realised v4 some time ago, and I've experienced some problems with my v3 and it turns out that they no longer support that version- in short, when you want an answer to your problems it has to be v4 now.


Yeah I am using v4. They said its because of image size, which I lowered, still no good. I'll email them again and see.



Sep 24, 2012 at 10:29 PM





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