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Canon NJ is amazing! They always tend to do the extra little bit...
I have had two items now repaired out of warranty, free.
They fixed the zoom creep on my 24-105 with just a check and clean (generally not included). If you ask they tend to do extra stuff without charge.
When my 70-200 II had IS issues and they replaced the IS unit, when I got it back I thought the focus ring felt a bit off (it wobbled a bit, was not sure if normal). They sent me prepaid label to send them back (normal), but I got a personal call that day they got it and the lady said she took my lens to the technicians and also to the rental area to directly compare mine to them, and mine was normal. The big thing here being a personal call that I did not ask for!
I just sent my 5D3 + 70-200 II and 1.4x II in... Everything but 1.4x under warranty and asked them to calibrate everything together, and they did without charge. Sent in Monday, have it back today!
Always carefully packed... Fast service... Great work... Items returned extremely clean.
A+ for them!