interesting cost for d800 left af

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tdong
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p.1 #1 · interesting cost for d800 left af

it is covered by warranty . rank c and rank b2 for my d800. cost $975 lol hopefully they will replace the whole af system?

2013 © tdong

Edited on Aug 11, 2012 at 02:18 AM · View previous versions

Aug 10, 2012 at 08:56 PM

NathanHamler
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p.1 #2 · interesting cost for d800 left af

Huh??

Aug 10, 2012 at 09:42 PM

MikeW
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p.1 #3 · interesting cost for d800 left af

work order placed cost of parts/repair. retail cost of it sounds expensive...no wonder their profit forecast has been reduced

Aug 10, 2012 at 09:55 PM

CanonGolfGuy
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p.1 #4 · interesting cost for d800 left af

Wow. If they're having to replace a third of the cost of the camera to fix the left AF issues, this may be part of the reason why they're not announcing anything.

Aug 10, 2012 at 10:09 PM

tdong
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p.1 #5 · interesting cost for d800 left af

in canada we always provide the actual cost even if it is under warranty and the client doesn't have to pay anything.

NathanHamler wrote:
Huh??

Aug 11, 2012 at 12:11 AM

henrylw
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p.1 #6 · interesting cost for d800 left af

So it's fixed or not?

Aug 11, 2012 at 12:17 AM

tdong
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p.1 #7 · interesting cost for d800 left af

no i just sent it in on friday and that is what they will do.

Aug 11, 2012 at 02:19 AM

soupcxan
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p.1 #8 · interesting cost for d800 left af

This is making me not want to buy a used D800...

Aug 11, 2012 at 02:44 AM

Dustin Gent
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p.1 #9 · interesting cost for d800 left af

wow...

Aug 11, 2012 at 02:48 AM

James R
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p.1 #10 · interesting cost for d800 left af

As a rule, I'm leery of listed repair costs. They inflate everything. You are probably looking at around $450 in actual cost. Still a lot, IMO.

Aug 11, 2012 at 05:05 AM

Nikon_14
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p.1 #11 · interesting cost for d800 left af

soupcxan wrote:
This is making me not want to buy a used D800...

This makes me love my D700's more and more with every day.

Aug 11, 2012 at 12:57 PM

NathanHamler
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p.1 #12 · interesting cost for d800 left af

tdong wrote:
in canada we always provide the actual cost even if it is under warranty and the client doesn't have to pay anything.

NathanHamler wrote:
Huh??

Oh see initially you never posted the invoice, so i was lost..

Aug 11, 2012 at 07:45 PM

AlephOne
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p.1 #13 · interesting cost for d800 left af

Looks like they are saying "here's what it would have cost if you didn't have warranty", but then they deduct that cost because of the warranty. It's a way of showing what the warranty is worth, and discouraging you from buying grey-market.

I think it's clear and interesting (thanks for posting it!).

I suspect too many people undervalue the warranty. I wish more companies did this when processing warranty repairs, so we could see the expense we avoided due to having the warranty.

Aug 11, 2012 at 10:11 PM

lukeb
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p.1 #14 · interesting cost for d800 left af

Nikon_14 wrote:
soupcxan wrote:
This is making me not want to buy a used D800...

This makes me love my D700's more and more with every day.

+1

Aug 11, 2012 at 10:36 PM

Thorsten
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p.1 #15 · interesting cost for d800 left af

C means they have to disassemble the camera and replace parts. B2 is adjustments and calibrations. All previous reports from folks with left AF issue that I have seen (including mine) were B2. Since you got code C, perhaps they suspect something else is wrong with your camera as well, or they quote the worst case scenario just in case.

Aug 11, 2012 at 11:16 PM

nikt
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p.1 #16 · interesting cost for d800 left af

Interesting.

Aug 12, 2012 at 02:03 AM

molson
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p.1 #17 · interesting cost for d800 left af

That's almost as much as the value of my D800E depreciated before I managed to sell it... coincidence?

Aug 12, 2012 at 06:38 PM

RCicala
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p.1 #18 · interesting cost for d800 left af

Right after they stopped selling 3rd party parts Nikon started increasing repair prices. Not a problem under warranty, of course, but it's going to eventually have the effect of making used gear less attrative. Might be one of the benefits Nikon considered when they changed policy.

Aug 12, 2012 at 08:41 PM

AMaji
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p.1 #19 · interesting cost for d800 left af

RCicala wrote:
Right after they stopped selling 3rd party parts Nikon started increasing repair prices. Not a problem under warranty, of course, but it's going to eventually have the effect of making used gear less attrative. Might be one of the benefits Nikon considered when they changed policy.

I think Roger hit the nail on the head. Not only can Nikon make more many that way, they will also encourage the sale of new items. Seems like win win for Nikon, but spend more money spend more money for us users.

Aug 12, 2012 at 08:50 PM

jamach
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p.1 #20 · interesting cost for d800 left af

very disappointed with the way Nikon has treated us with the d800 left af issue. Really sucks to cram it down our throats with an inflated repair bill that comes with a warning to not buy gray market. It is giving me a foul taste.

I do agree that he D700 is king of the hill, reliable professional workhorse with a tradition of outstanding service. Was it the same Nikon that built it? I think not, the D5100, D3200, D7000 are plastic soulless shells full of Sony electronics. The D7000 grip is too shallow and when gripped, the thumb rests on the video button. Some Sony/Nikon person thought the camera was a video machine so put the video button where the af button should me. Silly me for not understanding how the camera functions, I thought it was a digital still camera first.

My D7000 and all the Canon gear is sold. The Sony NEX-7 did not work out. My hunt for a camera is looking at Canon or Pentax K5. Very disappointed, I have a lead on a great deal on a used d800 but cannot afford malfunctioning pro cameras.

Aug 12, 2012 at 09:06 PM

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