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Archive 2012 · Think Tank Test Drive Program
  
 
Redfive21
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p.1 #1 · p.1 #1 · Think Tank Test Drive Program


Anybody out there tried this out. Think tank is offering essentially 28 days to try out their belt and modular system. Wondering what your experiences were with the billing aspect of it. Their site says that your card will not be charged unless you decide to keep the items however mine appears to have put the funds in pending using a debit/credit card and has them tied up.


Mar 22, 2012 at 12:09 PM
rockant
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p.1 #2 · p.1 #2 · Think Tank Test Drive Program


Unfortunately that is the way most banks work. TT had to run your card to make sure that you have the funds, but if they do not finalize the transaction it goes to limbo for a few days. You can see similar from restaurants, 1 charge run without the tip that disappears after a few days and a second with the tip that geas through.

The banks like to hold on to our money.... what the old line "Possesion is nine tenths of the law".



Mar 22, 2012 at 04:39 PM
Redfive21
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p.1 #3 · p.1 #3 · Think Tank Test Drive Program


Got it thanks. That's essentially what the customer service rep said too. I guess with a credit card it doesn't really matter. But using the debit card its a little different story.


Mar 22, 2012 at 05:09 PM
henryp
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p.1 #4 · p.1 #4 · Think Tank Test Drive Program


Redfive21 wrote:
Their site says that your card will not be charged unless you decide to keep the items however mine appears to have put the funds in pending using a debit/credit card and has them tied up.


That's a lien. Ensures the funds are available when the company you owe the money to needs it.

Henry Posner
henryp@bhphoto.com
B&H Photo-Video



Mar 23, 2012 at 05:00 PM
 

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Sunny Sra
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p.1 #5 · p.1 #5 · Think Tank Test Drive Program


i like the thinktank system...its really handy when you need quick access to lenses and or only want to carry 1-2 lenses instead of the whole bag.


Mar 23, 2012 at 05:22 PM
Redfive21
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p.1 #6 · p.1 #6 · Think Tank Test Drive Program


Just got the kit yesterday. It's pretty nice, very well built and high quality. Looking forward to trying it out this weekend. Although I don't know if I'll actually need all the pieces that this kit came with, probably just the belt and pouches for 24-70 and 70-200.


Mar 23, 2012 at 06:01 PM
pixelrandy
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p.1 #7 · p.1 #7 · Think Tank Test Drive Program


Hi Redfive21,

We've had a number of questions regarding the lien holds on customers' credit cards. It's a shame, because it makes us look like the bad guys. We've added some language that there may be a hold, but I think we're going to have change the language further to make it clearer on the next Test Drive Program that we run.

Did you get the Modular (padded) or Skin (unpadded) Set?

Cheers!

Randy

Randy Wentzel
Think Tank Photo Product Specialist / Photographer
customerservice@thinktankphoto.com
866-558-4465 ext 1 (US Toll Free)



Mar 27, 2012 at 04:02 PM
pixelrandy
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p.1 #8 · p.1 #8 · Think Tank Test Drive Program


(and thank you!!)

Randy Wentzel
Think Tank Photo Product Specialist / Photographer
customerservice@thinktankphoto.com
866-558-4465 ext 1 (US Toll Free)



Mar 27, 2012 at 04:11 PM





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