Upload & Sell: On
Several times when I finally got through to the Gitzo US parts and service, they had no stock on what I needed. One was a waranty situation where they were saying 4 to 6 weeks, plus I had to have my original reciept, even though the particular model had just come out 6 months ago. For that, I did my own repair for an un bonded leg tube, because I needed to use the tripod.
The second time was for parts I needed to convert a tripod to have different features. For that second need, after hearing 8 weeks to get one of the key parts, I discovered a good on line source of parts in the UK, and they had everything in stock. They also shipped in a way that it got here very fast from over the pond. Check them out at:
They have good parts diagrams available on line, and seem to indicate their stock status for everything. The prices were the same or even less, and every aspect of my dealings with them were perfect. Now for parts I never need to consider calling or emailing the US distributor of Gitzo.