Upload & Sell: Off
I had a Mack warranty on a Sony DV cam a while ago. The tape transport stopped working on the camera, so I sent it to them. They sent it back to me in about 2 weeks, but all they did was clean the heads, and within 10 minutes it was giving me the same error. I called them about this, and they said to send it back to them, 2 weeks later I got the camera back... Same exact problem, all they did was clean the heads, and it still would not record or play tapes. I called again, and they gave me a story about how the service manager was out sick, and he would call me back. He never did, and I spent weeks trying to get through to someone, until finally, I got busy with school, and my warranty expired.... THANKS FOR NOTHING MACK CAMERA !!!