The physical server itself has failed and the hosting facility which is a major hosting facility is pretty much AWOL. I am guessing too much turkey. Probably the worst customer support I have ever seen in the industry. I am almost certain some changes will be coming after this is resolved.
I'm dying over here....give me back my RFF!! (although it is probably a good thing that I haven't been able to hit the classifieds for the last few days).
I've had at least 3 questions I've wanted to post for almost a week (Q on a busted Rollei, 5cm elmar, etc). Damn, RFF being down has really shown what a great resource it is.
Yup. Still down. Had a couple of questions on the Plustek 7600i since B&H had big discounts (still does until tomorrow) and RFF had a good thread or two on Plustek scanners. Decided to order one anyway.
Hope the hosting service gets their act together. Any idea which company it is/was?
Oh oh. Layeredtech offers a cloud service, which uses virtualization techniques to save costs. And to save even more costs cloud providers offer varied cloud pricing models. If RFF chose one of the cheaper models, they may have dropped the business/disaster recovery feature, which means that data loss is an acceptable business risk. This has already happened in the past to some clients of major cloud providers, who discover too late that their data is non-recoverable.
I just hope RFF comes back soon, with its data intact.
The people running the site should also do their own backups to some other target not on the same server and preferably not the same provider. Everybody knows that.
This is getting painful! I had no idea a Web hosting business could wipe out a really important Web site for so long. Is this problem common in that industry?
Yes it is very common. It is also very common for weak businesses not to have and execute a back plan. The two often go together, for example when a company has insufficient funds/resources and then uses a cut-rate provider. When the site is down they have no other provider and often no up-to-date backup or mirror. Obvioulsy it all depends on money and management. Given the domain name I'm guessing that a forum probably has limited resources.
